Returns & Exchanges (UK)
Your satisfaction matters! Here's what you need to know about returns and exchanges when shopping with The Happy Case.
UK Legal Notes:
- Standard orders: right to cancel within 14 days (Consumer Contracts Regulations 2013)
- Faulty products: must be reported within 30 days (Consumer Rights Act 2015)
- Customised products: cancellation right does not apply
If you find there is an issue with your item, please contact us at thehappycase.shop@gmail.com.
Please allow us to reply in 5 working days and we will do our best to assist you.
Thanks for understanding!